Before contacting us

Please read the notes below before sending your inquiry to help us respond promptly and correctly.

• Please review and accept our Personal Information Protection Policy

  お問い合わせの前に、個人情報保護方針をご確認の上、ご同意ください。

• Provide a reachable phone number

  Enter a telephone number (company or mobile) that we can use to contact you if needed.

  連絡可能な電話番号（会社または携帯）を必ずご入力ください。

• If your request is urgent, please call us

  Replies by email may take some time; for urgent matters, contacting us by phone is the fastest option.

  メールでの返信にはお時間を頂く場合がございます。お急ぎの場合はお電話でご連絡ください。

• Allow our emails to reach you

  Check your spam/junk and other reception settings so our replies are not blocked.

  当社からの返信が届くよう、迷惑メール設定などの受信設定をご確認ください。

• If you don't receive a reply, please contact us again

  If you do not receive a response within a reasonable time, please resend your inquiry or call us.

  万が一、一定期間返信がない場合は、再度お問い合わせいただくかお電話にてご連絡ください。